For dog boarding
Fill more kennels. Answer every boarding call.
Boarding demand spikes on holidays and after hours — exactly when the front desk is closed. Woof answers, takes the reservation request with dates and requirements, and makes sure a full-kennel weekend is not a full-voicemail weekend.
Short answer
Woof is an AI answering service for dog boarding facilities. It answers calls 24/7, captures reservation requests with dates, checks your vaccination and deposit rules, answers welfare questions, and routes emergencies to your team — so holiday and after-hours demand turns into booked stays.
It takes the reservation the way you take it
A boarding booking is a set of facts: dates, number of dogs, size, feeding and medication needs, and whether the vaccines are current. Woof gathers all of it up front, so a request arrives ready to confirm rather than as a name and a callback number.
It checks the rules you set — vaccination requirements, minimum stays, holiday deposits — and tells the caller what is needed before drop-off instead of leaving your team to chase it later.
- Captures dates, dogs, feeding, and medication needs
- Checks vaccination and deposit requirements up front
- Knows your holiday minimums and blackout dates
It works on the nights and holidays you cannot
The calls that fill a kennel come at the worst times: the Wednesday before Thanksgiving, a Sunday night before a Monday trip. When those reach voicemail, the dog stays somewhere else.
Woof answers around the clock with your availability and your rules, so peak-season demand is captured while it is on the phone, not lost to the facility that picked up.
It answers welfare questions and flags the urgent ones
Boarding customers call to check on their dog, ask about a medication, or raise something that cannot wait. Woof answers the routine welfare questions from your information and recognizes the calls that need a person now — routing an emergency to your team instead of a message queue.
Questions dog boarding ask
Can Woof take a full boarding reservation?
Woof captures the complete request — dates, dogs, size, feeding, medication, and vaccine status — and checks it against your rules, so the reservation arrives ready to confirm. Final confirmation stays with your team where you want it to.
Does it handle holiday demand and deposits?
Yes. Woof knows your holiday minimum stays, blackout dates, and deposit rules, and tells callers what is required before drop-off — so peak weekends fill correctly instead of overbooking or turning callers away by accident.
What happens with an emergency call?
Woof recognizes urgent calls and routes them to your team rather than taking a message. Routine welfare questions it answers from your own information.
Go deeper
More on dog boarding facility calls
Boarding
AI receptionist for dog boarding and daycare: what it must know
A practical guide to boarding and daycare calls: reservation dates, eligibility, care details, and the decisions that stay with staff.
Boarding
Dog boarding reservation call checklist
The essential questions to capture on a boarding call before the reservation is confirmed or sent to staff for review.
Boarding software
Boarding kennel booking software still has to answer calls
Why boarding kennels and pet hotels need booking software that respects calls, forms, records, and owner anxiety.
After hours
After-hours booking for pet care: where good clients slip away
Why after-hours booking matters for groomers, boarding facilities, daycare, and pet hotels that rely on phone calls.
Send us your website. Hear Woof answer for your shop.
We personalize Woof to your dog boarding facility within 24 hours, with your services, prices, and rules — so you can hear it handle a real call before you decide.