How Woof works

For dog groomers

The dog is on the table. Woof answers the phone.

Grooming is hands-on work, and the phone rings during every appointment. Woof picks up with your services, prices, and breed rules, books the visits that fit, and leaves your team only the calls that genuinely need a person.

Short answer

Woof is an AI receptionist built for dog grooming shops. It answers calls 24/7 while your groomers are working, quotes prices by coat type and breed, books appointments with the right service duration, and escalates matting, aggression, or special-handling calls to your team with the full context.

It quotes the way a groomer quotes

A grooming price is never one number. It depends on breed, coat, size, matting, and the services added on top. Woof asks the same questions your front desk would — what breed, how long since the last groom, full groom or bath-and-tidy — and quotes from your own price list instead of guessing.

When a call is outside the rules — a breed you do not take, a dog that needs sedation, matting that needs a hand-scissor quote in person — Woof does not invent a price. It captures the details and hands your team a call worth returning.

  • Prices by breed, coat, and size from your list
  • Books the correct service duration so the day does not run over
  • Flags matting, aggression, and special handling for a human

It protects the calendar you already run

A booked chair is the whole business. Woof books into the slots you allow, respects the buffer between dogs, and keeps double-books from happening when two callers want the same Saturday morning.

For the calls it should not close — a first-time doodle, a senior dog, a groomer request it cannot honor — it takes a clean message so the callback is fast and the customer does not phone the shop down the street first.

It catches the calls you are losing now

Most grooming shops miss calls not because no one is there, but because everyone is grooming. After-hours, lunch rushes, and the middle of a de-shed are exactly when a pet parent is trying to book — and when they reach voicemail, they call the next shop.

Woof answers those calls the same way every time, so the missed-call revenue you cannot see today turns into booked visits you can.

Questions dog groomers ask

Can Woof quote grooming prices accurately?

Yes. Woof quotes from your own price list, asking for breed, coat, size, and add-ons the way your front desk would. When a job needs an in-person look — heavy matting, a hand-scissor cut — it says so and takes the details instead of guessing a number.

Will it book the right amount of time for each dog?

Woof books the service duration you set per service and breed, so a full-coat doodle does not get slotted like a quick bath. It respects the buffers between dogs so the day does not run over.

What about a difficult or aggressive dog?

Woof does not book past your rules. If a call involves aggression, sedation, or handling you screen in person, it captures the specifics and hands your team a callback with everything they need.

Go deeper

More on dog grooming shop calls

Send us your website. Hear Woof answer for your shop.

We personalize Woof to your dog grooming shop within 24 hours, with your services, prices, and rules — so you can hear it handle a real call before you decide.