AI front desk for pet care.
Your team is with pets. The phone still rings. Woof picks up, recognizes returning clients, collects new-client details, checks your shop rules, books the visit, and gives your team the notes they need.
10 bookable calls/day puts $22K of appointment value through the phone each month.
Woof books what your rules allow and routes the rest with context.
For grooming, boarding, daycare, and pet hotels
Woof front desk
Live demo (718) 970-7192
Caller ID
+1 (718) 555-0198
Matched to Maya and Bella.
+1 (718) 555-0198
Caller
Hi, do you have Thursday morning for Bella?
Woof
Woof
I found Maya and Bella: Lab mix, 30 lb, quiet dryer. Still right?
Maya
Caller
Yes. Same dog. She usually does the full groom.
Woof
Woof
I see her 6-week history and clear vaccines. Thursday 10:00 works.
Maya
Caller
Perfect. Use the card on file.
Woof
Woof
Booked. Card checked. Text sent with Bella's preferences.
Team view
Your team gets the notes that matter.
Caller ID
Matched
Maya Chen
Pet profile
Quiet dryer
Bella, Lab mix, 30 lb
Visit history
Due back
Full groom every 6 weeks
Booking rules
Safe
Vaccines clear. Quiet dryer
Payment
Checked
Card on file
Booking complete
Bella is booked for Thu 10:00.
Card checked. Text sent. History and preferences included.
The phone is only the start.
A pet-care call carries real decisions: pet, service, timing, vaccine, card, and care note. Woof follows your rules and finishes the routine path without pulling the team off the floor.
Shop reality
Where it gets hard
What Woof handles
Shop reality
Team is hands-on
Where it gets hard
The phone rings during a bath, check-in, pickup, or daycare rush.
What Woof handles
Woof answers without interrupting the floor.
Shop reality
Counter is busy
Where it gets hard
One person is checking in a pet, answering questions, and watching pickup.
What Woof handles
Routine calls keep moving without pulling someone away.
Shop reality
Caller has history
Where it gets hard
Maya should not have to repeat Bella's breed, service, and care note.
What Woof handles
Woof starts from the client and pet record.
Shop reality
Rules matter
Where it gets hard
Service length, vaccines, deposits, packages, and timing need checking before a slot is promised.
What Woof handles
Woof checks the rule before it offers the slot.
Shop reality
Call should end clean
Where it gets hard
A voicemail or loose note makes the team restart the conversation later.
What Woof handles
The booking, confirmation, card check, and pet note are in one place.
No transcript homework.
After Woof hangs up, your team sees the booking, pet note, checks, and next step. No replaying the call. No calling Maya back.
The handoff is plain.
Who called, what they booked, what was checked, and what changed in the shop system.
01
Caller
Maya wants Bella's full groom.
02
Pet note
Golden retriever. Quiet dryer.
03
Rules
Full groom is 90 minutes. Vaccines clear.
04
Slot
Thursday 10:00 held.
05
Done
Booked. Card checked. Confirmation sent.
Built around pet-care rules.
Breed, temperament, vaccines, drop-off windows, coat condition, rooms, and cards all protect the pet, the team, and the appointment. Woof checks them before it books.
Breed, coat condition, service length, and care notes
Vaccines, temperament, rooms, daycare, boarding, and drop-off windows
Card on file, deposits, packages, credits, and loyalty
Matted coat, reactive pet, no clean slot, or missing record gets routed for review
Bring the right pets back.
When a regular is due and a good slot opens, Woof already knows the pet, the package, the card, and the care note. Full Suite turns that context into useful follow-up.
Due back
Bella is 7 weeks out
Pattern
Usually returns at 6 weeks
Open slot
Thu 2:30 is open
Payment
Package credit. Card on file
Rebook ready
Hi Maya, Bella is due for her full groom. Thursday 2:30 opened up. Want me to hold it?
Not a blast. A useful message from the pet record, the package, and the live calendar.
Start with the phone. Add the full suite when ready.
$399/mo covers 400 calls with AI Receptionist. $999/mo adds Full Suite: 2,000 calls plus records, calendar, card and deposit checks, rebooking, loyalty, and open-slot follow-up.
AI Receptionist
400 calls includedCover the phone.
For the calls that come in while the team is hands-on.
Woof answers overflow and after-hours calls, asks your intake questions, then books or routes by your rules.
- Answers live, overflow, and after-hours calls
- Asks the intake questions your team asks
- Books clean appointments or routes for review
- Sends confirmations and adds the call notes
Full Suite
2,000 calls includedRun the full loop.
For the follow-up that keeps good clients coming back.
Woof connects pet records, cards, deposits, reminders, rebooking, loyalty, and open slots.
- Everything in AI Receptionist
- Client and pet records kept current
- Card-on-file, deposit, and vaccine context
- Rebooking, loyalty, due-back pets, and open-slot follow-up
You stay in control.
Woof should only finish the calls your rules allow. Everything else should reach your team with context.
Yes. Your number stays yours. You decide when calls forward to Woof: live overflow, missed calls, after hours, or all routine booking calls.
Woof does not guess. It routes the call with the caller, pet, context, and reason, so your team starts with the next step instead of a vague message.
Yes. Woof is built for grooming, boarding, daycare, and pet hotels. The rules are pet-care rules: coat, breed, temperament, vaccines, rooms, drop-off windows, packages, deposits, and card status.
AI Receptionist catches and finishes calls. Full Suite uses the same records to bring clients back with reminders, rebooking, loyalty, and open-slot follow-up.
Pet-care operations have real details: services, rules, notes, and exceptions. A walkthrough maps what Woof should answer, book, save, or route for review.
The first step is a walkthrough of your services, rules, and call flow. Setup depends on how much of the phone, record, payment, and growth work you want connected.
See Woof for your shop
Send your info. A website helps us prepare the walkthrough.